SunshynOPERATIONSProvider Messaging Terms and Conditions
Last updated: October 2, 2026
Sunshyn Credentialing & Medical Billing Group — Provider Messaging Program
Effective date: October 2, 2026
Program description
Sunshyn Credentialing & Medical Billing Group (“Sunshyn”) offers two-way SMS and MMS communications to healthcare-provider clients regarding billing and credentialing services. Messages may include document and receipt requests, submission confirmations, service updates, and responses to provider questions. This program does not send marketing or promotional messages.
Consent to receive messages
By affirmatively agreeing to participate, including through verbal consent provided to a Sunshyn representative, you authorize Sunshyn to send service-related text and picture messages to the mobile number you provide. Participation is optional. Consent is not a condition of purchasing services. You may withdraw consent at any time.
Verbal consent script and enrollment process
This is the consent script for the Sunshyn Provider Messaging program. A Sunshyn representative reads the script to the provider by phone or in person and requests an explicit yes or no before enrollment.
Script read to the provider
“May Sunshyn Credentialing & Medical Billing Group send you text and picture messages about billing, credentialing, documents, receipts, and service updates? Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe. Consent is optional and not a condition of purchasing services.
Our Privacy Policy is at https://operations-dev.sunshyncredentialing.com/privacy and our Messaging Terms are at https://operations-dev.sunshyncredentialing.com/terms/messaging.
Do you agree to receive these messages? Please answer yes or no.”
If the provider agrees
The representative responds: “Thank you. We will send a text confirming your enrollment.” Before enrollment, staff record the provider’s response, mobile number, date, and staff member in the provider record.
If the provider declines
Staff record the response and do not enroll the provider. Services remain available through another communication method.
Enrollment confirmation text
“Sunshyn Credentialing & Medical Billing Group: You’re opted in to service-related texts about billing, credentialing, documents, and receipts. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe.”
Message frequency and charges
Message frequency varies according to your service needs and conversations with our team. Message and data rates may apply under your mobile carrier’s plan. Contact your carrier with questions about messaging charges.
Unsubscribe
Reply STOP to unsubscribe. You may receive one final message confirming your opt-out. After that confirmation, no further program messages will be sent unless you opt in again. Opting out of texts does not cancel your billing or credentialing services. Contact your Sunshyn representative to arrange another communication method.
Help and support
Reply HELP for assistance, or email sunshyncredentialing@gmail.com. Messages are handled during Sunshyn’s business hours. This service is not monitored continuously and does not guarantee an immediate response.
Privacy
Information collected through this program is handled according to our Privacy Policy. We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.
Sensitive information
Do not send patient information or sensitive documents by text unless Sunshyn has specifically confirmed that the channel is approved for that purpose. Ask your Sunshyn representative for an appropriate document-submission method. This program is for administrative support and is not intended for medical advice, urgent clinical matters, or emergencies.
Delivery and availability
Delivery depends on mobile carriers, network availability, and other factors outside Sunshyn’s control. Delivery may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages.
Your phone number
You confirm that you are authorized to use the mobile number you provide. Please notify Sunshyn if your number changes or you no longer control it.
Changes to these terms
We may update these terms as the program changes. Updated terms will be posted here with a revised effective date. We will obtain additional consent where required for changes to the messaging program.
Contact
Sunshyn Credentialing & Medical Billing Group
Email: sunshyncredentialing@gmail.com